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usergreg1
Level 1

Should the remittance email to vendors show the invoices that were made with the payment

Our vendor has sent me an email of a payment.  In the remittance email there is no reference to what invoices are being paid.  
1 Comment 1
AlverMarkT
QuickBooks Team

Should the remittance email to vendors show the invoices that were made with the payment

Good evening, Greg. It's nice to have you in the QuickBooks Community.

 

Yes, a remittance email for bill payment (or invoice payment from your vendor's perspective) should mirror the same invoice information you received from your vendor. I'd be glad to discuss this in detail and provide steps to send a remittance email to your vendor in QuickBooks Online (QBO).

 

If the payment confirmation from your vendor doesn't have an invoice reference number, I suggest collaborating with your vendor to ask for the relevant details of the invoice payment transaction before sending the remittance email.  This is to ensure that the payments are correctly applied to respective invoices. 

 

Once done, here's how you can send a remittance email to your vendor in QBO:

 

  1. Go to Expenses in your QBO account.
  2. Choose Bill payment from the drop-down list beside the Filter button.
  3. Select Filter to sort the data further.
  4. Place a checkmark for the bill payment transactions.
  5. Click on Send remittanceThis sends a remittance email to your vendor with bill payment info attached as a PDF.
  6. Review the subject and body of the message. Then, hit Send.

 

For future reference, let me add these guides for running and customizing reports in QBO to get a closer look at the different aspects of your business:

 

 

We'll be here in the Community if you have further questions about remittance emails in QBO. We'll do our best to assist. Take care.

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