I understand how challenging this is, Cookie. I appreciate the steps you've performed.
When we encounter unexpected situations while using QuickBooks Desktop (QBDT), it is encouraged to perform basic troubleshooting steps to resolve them.
To get started, we can use the Verify tool to fix these common company file data issues.
Here's how:
- Click the Window tab, then select Close All.
- Go to the Filemenu, and then hit Utilities.
- Choose Verify Data. If you see:
- QuickBooks detected no problems with your data: The data is clean.
- An error message: We can search for it on our QuickBooks Desktop support site on how to fix it.
- Your data has lost integrity: Data dais detected. Rebuild your data to fix it.
Then, we can Rebuild your company file data to ensure we can completely remove any problems.
However, if the issue persists, we can use the QuickBooks Desktop Tool Hub to fix common QuickBooks Desktop issues.
Additionally, I've added these articles about how you can manage your reports in QBDT:
For any concerns regarding customizing your reports in QBDT, comment below. Stay safe!