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Connect with and learn from others in the QuickBooks Community.
Join nowHi sestelle295,
You'll want to export or print your data after it's cancelled or after the account expires. Here's how:
To export
To print
Please check this article on what happens to your data: What happens to my QuickBooks Online data after I cancel?
Let me know if you need further help. I'll always be here to assist.
As another option, convert your data to QB Desktop file by using this app (free for limited time)
https://www.exportmybooks.com/
How do I get a refund for the annual fee not used.
Hi @VO44,
I'll point you in the right direction for support with your query.
Concerns about subscription refunds are best handled by our Technical Support team since this process requires an exchange of information. They can pull it up within a secured environment and help you with your query.
Here's how:
Going through a refund request, your QBO company will need to be canceled. Take a look at this article for insight on what to expect once you cancel your subscription: What happens to my QuickBooks Online data after I cancel?
Feel free to post a comment below if you have other questions. I'll get back to you as soon as I can.
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