It looks like Intuit has been avoiding the subject, talking only about seeing the past due reference in statements, etc. but not mentioning it for an invoice.
I'm using QuickBooks 2015 but I'm pretty sure I had the same problem in myprevious version. It used to work but probably a few versions ago. Why would they remove it...?
"Are you really not employed with Intuit?"
We are your Peer users. This is a text-based Public Internet Forum. If you owned an older Ford Mustang, you would seek out a support forum for that car. Same concept.
"Wasn't the title of the question pretty clear? Yes, I used to be able to get the "Past Due" stamp on an invoice."
Are you asking about a Template you used?
"Haven't been able in a while."
HOW did you used to get this?
We would need to know if this is Function, a Menu option, a Template or document?
From the Overdue screen in Income Tracker? From an Email function? From an Aging Report? There is an outgoing OverDue Text from the Email function.
Or, perhaps you used to use the Letters function, from the Company menu or the top of the Invoice, where you can Open an invoice and create an Invoice Letter that is for Past Due notification.
Please, give us Details we can follow along with.
"If you know how to do it, please tell me. It's a pretty simple question and I have looked it up thoroughly on your forums."
These are not My Forums.
"The answer by the QuickBooks team was only addressing the statement or reporting if you prefer. It is not an unusual practice to send an invoice with the "Past Due" stamp."
Honestly, I have used QB since 1997 and teaching it since 2007. "Know how to do it" relies on knowing What you are describing.
Perhaps you have an Invoice Template, when you printed or Preview it, that had this as a large block, similar to how the Paid Status Stamp appears? Open List menu > Templates. Be sure to enable "Include Inactive" if you have made any Inactive.
If this is where you see that invoice template, but you Made it inactive, then while viewing an invoice on your screen, the Templates dropdown will not show anything made Inactive, because that is Why you make things on lists Inactive = stop showing to me, as I don't intend to select it.
Make every template Active that you might want to select from, when working with an invoice open on your screen.
Perhaps it was a Late Fee Invoice Template? You open the function for asses late fees, and the template here is yours to control (an invoice template) and the Charges are listed on the invoice, with the notation for which invoice it is assessed on behalf of.
Or, for instance, I have a version of the invoice template where I customized it and selected to show the "Customer Total Balance" for the footer, to indicate to the customer: this is the total New charges, but you have a larger Total Outstanding, and here I am showing it to you, on this invoice. I do that to eliminate the need to also print and send a statement for these past due customers. I named this template "OverDue Balance."
If it was not a template, then please let us know. If it was a template in your file, it should still be in your file, if you are using the same file as in the past.
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