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Join nowThe report Time by Job report crashes Quickbooks.
What is being done to solve this??
Welcome to the Community, @tricias1.
I'll help you resolve the issue of unable to edit the font of your accounting reports in QuickBooks Desktop (QBDT) for Mac.
If your QBDT is updated to the latest release, I recommend running the Verify and Rebuild tool. Verify Data tool will identify the data issues of your company file. Rebuild Data tool will resolve the data integrity issues collated by the Verify Data tool.
Here's how:
Once done and you still have the same issue, you can run the Quick Fix My Program from the QuickBooks Tool Hub. Follow the steps below.
If everything works, you can then run a report and memorized the customization. Refer to this article: Create, access and modify memorized reports.
Let me know if you have questions about QuickBooks Desktop performance. I'm always here to help. Have a great day.
Still crashes. QB solution is that they are working on but best to upgrade to 2023 versions.
So they are not supporting old version.
QB solutions still had system crash, they said working on error but the best solution is to upgrade to 2023. Basically they aren't supporting older version.
Thanks for updating us on this, @tricias1. I can see the importance of having a reliable and efficient system to manage your business operations and understand the inconvenience caused by the recent system crash you encountered. Don't worry, I'm here to route you with the necessary support to get your system up and running smoothly again.
I've reviewed our ongoing/solved investigations and can confirm there are currently no records of subscribers reporting that the Time by Job report crashes Quickbooks.
If the steps shared by my colleague above didn't resolve the issue, I'd recommend getting in touch with our Customer Care team directly. They'll be able to pull up your accounts in a secure environment, conduct further research, and create an investigation ticket if necessary.
They can be reached while using QuickBooks. Here's how:
Be sure to review their support hours so you'll know when agents are available. In the event you're unable to reach out to Intuit through your books, you can get in touch through our website.
In case you need tips and related articles in the future to achieve tasks in QuickBooks Desktop, visit our QuickBooks Community help website for reference: QuickBooks Help Articles.
I'll be here to help if there are any questions. Feel free to leave a reply.
I beg to differ. There are TONS of us complaining. See the link to the other thread.
There have been 2 critical updates to QBDT2021 since this error has occurred and neither have solved the issue. The solution (as many of us have been told) is to just pay to upgrade to 2023. This custom filter has worked consistently for a decade for me. Please fix.
I haven't reported it and I will tomorrow morning, but I also cannot print any time by job reports. It immediately crashes QBDT. This just started within the past few days. I use this report often and never had a problem until now. It is extremely inconvenient to not have access to it.
Hello, eemom64. I appreciate your concern about the printing issue with your job reports in QuickBooks Desktop (QBDT). I see that this needs an immediate action to resolve this problem and get the reports working again.
Since you mentioned that you are unable to print the report successfully, did you receive an error message? If so, please let me know, and I will be able to provide you with an exact solution. In the meantime, you can run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to fix printing issue. This tool should help fix any problems related to PDF and printing in QuickBooks.
Here are the articles that will surely assist you in completing the tasks of troubleshooting steps.
As advised, please contact our Support Team so that we can examine why the issue is occurring on your end and provide you with a prompt response regarding the resolution of this problem. Go to the Help menu and select QuickBooks Desktop Help F1. Alternatively, we can use the link below.
Lastly, you can check this article to customize your reports according to your specific needs: Personalize QuickBooks reports.
Reply here if you have further concerns regarding running and printing reports or other forms in QuickBooks. I'm right here whenever you need help.
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