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Join nowI'm having the same issue too
Glad to have you here on the Community page, @praveenspk0112 and @Vivsy .
This is an unusual behavior while working with invoices in QuickBooks Online (QBO). If you're using a browser, I suggest creating an invoice using a private window since it doesn't store data in a cache.
You can use either of these shortcut keys:
If you're able to create invoices from there, go back to your regular browser and clear its cache. If private browsing doesn't work, I suggest using other supported browsers.
On the other hand, if you're using the QBO Desktop app, I encourage you to reset the app's data.
If it doesn't make a difference, I recommend doing a full reinstall of the program.
If you're getting the same experience using both the browser and the QBO app, I suggest reaching out to our Support Team to check and investigate this further securely. To contact support, click on Contact us from the Help menu.
Leave a comment below if you any other questions. I'm always here available to help. Wishing you a good one!
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