Thank you for reaching out, and I understand how important it is to have the ability to edit classes in QuickBooks Online, Ivy. Managing and customizing classes effectively helps you track and report on your business more efficiently.
To address your concern, I recommend contacting our Live Support team so they can review this unusual behavior. They can determine the root cause of the issue and help identify solutions.
Follow these steps to reach out to them:
- Sign in to your QuickBooks Online company account.
- Click the Help button and select the Search tab.
- Enter your concern in the search bar and then click Contact Us at the bottom of the search results.
- Choose either the Chat or Callback option to connect with our support team, who will assist you further.
Make sure to check their support hours so you will know when agents are available to help.
We appreciate your patience and understanding as we work to resolve this for you. Please don’t hesitate to leave a reply below if you have any additional questions or concerns.
