Unable to get help from anyone with payments ineligibility!!!

I know you've been in a tough situation here, JayBlake.

There are several reasons why your QuickBooks Payments application was denied. These are due to the following:

• Type of products or services you sell
• Industries that are categorized as high-risk merchants ( Example: Firearm sellers, vape and e-cigarette merchants, alcohol, and cigars)
• Credit History

To confirm the exact reason, I recommend contacting our Merchant Services Support team, who can help explain the main reason. You can visit this article to get their contact number: Contact Payments Support.

Support is available from Monday until Friday from 6 AM to 6 PM PT.

You might be interested in learning more about merchant processing by reading the following article: Intuit Payments Acceptable Use Policy.

If you have any further questions about payment management. I'd be delighted to assist. Have a safe and enjoyable day.

I have been dealing with this for a month and no one I have talk to know anything about what they are talking about and send me to someone else.

Please have someone call me that is a manager.

@JayBlake 

If you do that volume of business, go with Bill.com.  Better product and WAY better service - people that can actually help and you can get ahold of them.  I'm not affiliated with Bill.com in any way, just a user and a fan.

We have 4 other accounts and integrated our system to their API,but it looks like we might not have a choice : ( If management knew how big of accout they are loosing they'd flip out.

Hello JayBlake,

Thank you for following up. Unfortunately, due to the sensitive nature of Payments issues, we can't discuss them in the Community. The best way to get this resolved is to connect with the Merchant Services team using the information my colleague provided above.

If you're looking for more information on application denials or risk reviews, you can always check our Merchant Services Agreement here.

Can you have an underwriter call me please?