Unable to SAVE Contractor Payment setting from 5-day to Same-day

The Community will always want to ensure you get great out of our services. A pleasure to have you. I'll impart some guidance to help you achieve your task.

We can perform basic troubleshooting steps since changes have been made and maybe QuickBooks has yet to detect them. This is also to see if it's a browser issue. Sometimes your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.

I've included a couple of helpful articles about paying contractors in QuickBooks Online. More information can be found in these resources:

• Pay a Contractor using your QuickBooks Online Payroll subscription.
• Pay a Contractor using your Intuit Full Service Payroll subscription.

I'd appreciate hearing any updates after you've completed the steps, as I want to make sure this resolves your concern. Please don't hesitate to contact us again. Have a fantastic day!

Thank you for your Reply ... 

I already know about Clearing Cache, keeping my Browser(s) up-to-date, and using Incognito mode (my level of I-T technical expertise is "Proficient" as I've been a Developer myself for the past few decades). 

I tried these techniques under multiple Browsers, on different Operating Systems, including multiple Linux Distros. 

I'm still experiencing the Problem. In the past, when I've gotten to the point that I reached out for assistance, the problem had to be handled by one of your Developers, who grunt forced the solution on my behalf at your end. 

Can you please escalate this for me? 

TIA ... 

Thanks for getting back, Mario.

I’ll share insights about funding time in QuickBooks Online (QBO). 

When requesting a change of funding time, there will be a need to send a request to our dedicated team. You’ll want to check out this article for reference: When to send your direct deposit payroll.

Since we have determined that the problem is not related to any browser issue. I recommend you contact our Payroll Support Team to investigate your concern securely. Moreover, our phone support can double-check your account to provide an appropriate solution.

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: Contact Payroll Support.

Let me know if you have more concerns about the contractor’s funding time. I’ve always got your back. Stay safe!

Thank you for your continued assistance … However … 

I am reaching out to the Community at this time because I have already engaged in CHAT via CONTACT US … 

So, we appear to be at an impasse: They have concluded that I should continue in the Community, and you're sending it back to Payroll Support (who have engaged with me via a GLANCE connection). 

Any chance that an aficionado of the system can dive much deeper into this for us ..? 

Thanks, again, for your continued support.  Mario

Hi, Mario_at_Calculus_of_Talent.

I appreciate your time and effort in contacting us and our Chat support team to resolve the issue.

Since we requested same-day deposit on your behalf, you'll need to reach out to Payroll Support team. You'll need to verify and confirm the account, but since Community is a public forum, we can't see the actual status of your particular contractor.

If the contractor information is not updated even after contacting our phone agents, you may get back to this thread so we can follow-up on your behalf.

The Community team is up 24/7 to help with your concerns.