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Micki2024
Level 1

Unable to sign in to back up data online

 
2 Comments 2
MirriamM
Moderator

Unable to sign in to back up data online

I want to ensure that you can log in to back up your data online, Micki2024.

 

Before we proceed, I'd like to confirm if you encounter any error messages during the sign-in process. This will help us in providing the appropriate solution.

 

When you set up Intuit Data Protect (IDP) on the computer where you store your files, you'll need to use the login credentials you created when you signed up with IDP. Please note that these credentials are different from your QuickBooks login.

 

Once you are logged in, you can follow these steps to set up your IDP:

 

  1. Choose your QuickBooks company file.
  2. Click Continue. If you have the entire PC plan, select the folders you want to back up. Then select Continue.
  3. Choose the checkbox for Back up local selected documents, then select Continue.
  4. Select the files and folders you’d like to back up, then click Continue.
  5. Schedule your daily backup, then select Continue.
  6. Set up your notifications settings, then select Continue.

 

For more detailed instructions, you can refer to this video for visual guidance: How to Install Intuit Data Protect.

 

Please be aware that your initial backup may take several hours, depending on the number of files and their sizes. However, subsequent backups will only take a few minutes, so there's no need to worry.

 

If you want to check the Backup Status, view the Backup History, and change the Backup Settings on your IDP account, see this article for more information: Change Intuit Data Protect Backup Settings, or view Status and History.

 

If you need further help in backing up your data, Micki2024. Let me know in the comment section below. We're here to answer them for you. Have a great day!

4Gal
Level 11

Unable to sign in to back up data online

@Micki2024 

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

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