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Thanks for coming by, @Abaker1.
I'll share some information about recording the unapplied cash payment. You can delete the deposit, apply part of the payment to the invoice and create a sales receipt on the remaining payment. Let me guide you how.
First, delete the deposit by going to:
- Accounting and then Chart of Accounts.
- Tap the account where the deposit is posted, then hit the View register link.
- Locate the deposit, then click Delete.
After that, apply a payment to the open invoice.
- Go to +New.
- Select Receive payment.
- Choose the customer's name or Find the invoice no.
- Tick in the invoice number that applies to the deposit.
- Click Save and close.
Then, create a sales receipt to apply the remaining deposit amount.
- Tap +New.
- Choose Sales receipt.
- Enter the sales receipt details and Amount.
- Click Save and close.
Once done, reconcile your deposit again. Refer to this article for details: Reconcile an account in QuickBooks Online.
That's all there is to it. Feel free to browse this link if you need help with other tasks in QBO. Just choose topics that work for you.
Keep me posted if you still have questions or concerns with payment transactions. I'm always here to help.
