Let me route you to the right support to address your concern properly, flightteamyorkvi.
When it comes to the integration process between ShopKeep Point of Sale and QuickBooks Online (QBO), I'd suggest contacting their technical support. They'll provide you some detailed information on why Cost of Goods Sold is not importing into QBO.
There's also a separate forum for developers called Intuit Developer. This is where you can find tips and help with program integrations for different applications in QuickBooks.
Here's how to post your question in the forum:
- Just click this link to route you over to the website: https://developer.intuit.com/app/developer/homepage.
- Choose Develop for QuickBooks Online.
- Tick Help on the top menu.
- Select QuickBooks Online under What do you need help with? section.
- Hit Ask a Question.
I've got a link here where you can find articles about managing inventory items in QBO:https://quickbooks.intuit.com/learn-support/en-us/inventory/07?product=QuickBooks%20Online.
Keep me in the loop if you need help with running inventory reports or any QBO related. I'm glad to lend you a hand.