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dkeslar
Level 1

What happed to the bill pay screen? I can't choose my bills to pay and cant choose a date to pay.

 
1 Comment 1
JessT
Moderator

What happed to the bill pay screen? I can't choose my bills to pay and cant choose a date to pay.

Hi dkeslar,

 

A browser issue could have triggered this behavior. Let's check this out.

 

To start, you'll want to sign in to QuickBooks using a private browser. This step disables its extensions and stops the cache from saving your browsing history.

  • Google Chrome: Ctrl + Shift + N
  • MS Edge and Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

If you can select a bill and choose a date, you can go back to your regular browser and clear the cache. If it's the same thing, please try other browsers to see if this one happens to a particular browser or not.

 

You can always go back to this thread if you have other questions about paying bills online.

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