What happens if I closed an account that I had a pending ACH withdrawal on? Can I update the account or cancel the ACH?

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Hello, thanks for the reply. Your response looks like it’s related to the Merchant payments.  I am talking about moving money between my QuickBooks Checking account and an external bank account. Is there a support group that handles that specifically? Thanks!

- Second Chapter

**deleted**

Hello, Second Chapter.

Thanks for getting back to us! I'd like to point us to the right direction to get help regarding the pending ACH withdrawal. 

Going back to your original response, the bank will usually hold the closure process until the pending transactions are completed. Although, different scenarios can happen, so it's not guaranteed that this will be the case for yours. So, one way to know this is to have the bank check on the status of the pending transaction after initiating the account closure. 

Aside from QuickBooks Payments, another option is to contact our partner that handles QuickBooks Checking transaction. We can reach one of GreenDot's support agents to check and verify the status of the ACH withdrawal. 

Their contact information can be found here: Contact Us. 

I'd check with the support agents from your external bank account as well. They may also have complete details on the transaction status. 

If you'd like to learn more about QuickBooks Checking, feel free to take a look at this article: Use your QuickBooks Checking account. 

Need help reconciling your account to close out the current accounting period? I'll include this article in case you need help with it in the future: Reconcile an account in QuickBooks Online. 

You're more than welcome to post here again if you have questions about using your QuickBooks Checking account. I'll also help you out with your entries or reports if you have concerns with them. I'll see you soon.