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ame3
Level 1

What is the per transaction fee for the online bill pay?

 
Solved
Best answer May 16, 2022

Best Answers
Jovychris_A
Moderator

What is the per transaction fee for the online bill pay?

Thanks for dropping by, @ame3.

 

It's good to see you today. The per ACH transaction fee is $0.99 and $1.99 per check. To check for additional details, you can visit them through this site: Bill Pay for QuickBooks Online.

 

There you can review the application's scopes and able to compare with other pay bill application.

 

You can also check this article for more frequently ask questions about Online Bill Pay: What is Online Bill Pay.

 

Please feel free to leave a message to this post if you have more questions. I'll keep my notification open. Have a good one!

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Ami_D
Intuit

What is the per transaction fee for the online bill pay?

Hello all! For anyone joining this conversation, I wanted to include some updated information about the other bill pay option in QuickBooks, Melio. 

 

The Bill Pay service by Melio doesn't carry any extra subscription fees. It's included within your current QuickBooks Desktop or QuickBooks Online product.

 

For standard payments made via bank transfer (ACH), you won't be charged any transaction fees. For Debit or Credit Card payments, you'll be charged a 2.9% transaction fee (effective 6/15/22), billed separately from the original payment by Melio.

For our expedited payment options, here are the associated fees:

 

  • Fast ACH*: 1% of total transaction amount
  • Fast Check: $20 flat fee

 

*Note: The Fast ACH feature is currently being rolled out in phases to select customers.

You can read more about Melio Billy Pay in this QuickBooks Blog article. 

Please let me know if you have any questions about Bill Pay or other features of QuickBooks Online. I'm always happy to help!

View solution in original post

17 Comments 17
Jovychris_A
Moderator

What is the per transaction fee for the online bill pay?

Thanks for dropping by, @ame3.

 

It's good to see you today. The per ACH transaction fee is $0.99 and $1.99 per check. To check for additional details, you can visit them through this site: Bill Pay for QuickBooks Online.

 

There you can review the application's scopes and able to compare with other pay bill application.

 

You can also check this article for more frequently ask questions about Online Bill Pay: What is Online Bill Pay.

 

Please feel free to leave a message to this post if you have more questions. I'll keep my notification open. Have a good one!

Fiat Lux - ASIA
Level 15

What is the per transaction fee for the online bill pay?

@ame3 

As additional option, explore a 3rd party payment service to process your online bill for free or pay with credit card even if the vendor doesn’t accept credit cards.

https:// melio.grsm.io/quickbooks

 

eme6890
Level 1

What is the per transaction fee for the online bill pay?

I have online bill pay through my bank.  I pay nothing for this service.  Why is qbs charging $.99 per transaction?  How do I cancel this bill pay service through qbs./   I will not pay that ridiculous fee.  

KlentB
Moderator

What is the per transaction fee for the online bill pay?

I'm here to guide you in canceling your subscription, eme6890.

 

The Online Bill Pay app (powered by Bill.com) charges  $0.99 per ACH transaction and $1.99 per check. If you wish to cancel your account, you can go to the Pay Bills Online page. Before diving in, please make sure that you don’t have any pending transactions.  Once you're ready, here's how to do it:
 

  1. Click the + New button.
  2. Select Pay Bills Online.
  3. On the Pay Bills Online page, select the Gear icon. Then, choose Cancel Subscription.
  4. Enter your cancelation reason, then click Cancel now.
  5. You'll receive an email once the cancelation is complete.

By the way, we also have an embedded bill payment tool in the program that can help you in managing your cash flow. With the new Bill Pay powered by Melio, you'll get the option to schedule and pay bills right from QuickBooks Online via bank transfer and debit card for free.

 

You can use this feature to pay any bill from the Expenses page or on your Pay Bills list. Simply click the Save and schedule payment button upon creating new bills to start the experience right away.

 

Additionally, here's an article that you can read to help track the vendor expenses: Run a report with vendor totals.

 

I'm just a comment away if have follow-up questions about this topic. I'll be more than happy to assist you again.

Ami_D
Intuit

What is the per transaction fee for the online bill pay?

Hello all! For anyone joining this conversation, I wanted to include some updated information about the other bill pay option in QuickBooks, Melio. 

 

The Bill Pay service by Melio doesn't carry any extra subscription fees. It's included within your current QuickBooks Desktop or QuickBooks Online product.

 

For standard payments made via bank transfer (ACH), you won't be charged any transaction fees. For Debit or Credit Card payments, you'll be charged a 2.9% transaction fee (effective 6/15/22), billed separately from the original payment by Melio.

For our expedited payment options, here are the associated fees:

 

  • Fast ACH*: 1% of total transaction amount
  • Fast Check: $20 flat fee

 

*Note: The Fast ACH feature is currently being rolled out in phases to select customers.

You can read more about Melio Billy Pay in this QuickBooks Blog article. 

Please let me know if you have any questions about Bill Pay or other features of QuickBooks Online. I'm always happy to help!

Summer Medical
Level 1

What is the per transaction fee for the online bill pay?

I understand that standard payments made via bank transfer (ACH), you won't be charged any transaction fees. For Debit or Credit Card payments, you'll be charged a 2.9% transaction fee (effective 6/15/22),

Will the party I am paying be charged a fee?
Will my bank still charge me a fee?

Is the ACH more or less an instant transferr like it is when I make them at my bank?

Fiat Lux - ASIA
Level 15

What is the per transaction fee for the online bill pay?

@Summer Medical 

If you have a free separate Melio account to integrate with QBO

https://affiliates.meliopayments.com/pricing

 

JamaicaA
QuickBooks Team

What is the per transaction fee for the online bill pay?

I appreciate your interest in using bill pay, @Summer Medical. I'll share with you some information about the charges or fees when using this method.

 

Yes, you won't be charged for using a bank transfer. Otherwise, you're making payments via debit or credit card. This means you'll be the one who receives a transaction fee for each payment you process.

 

For your second question, I recommend contacting your bank. This way, we can ensure you'll get an accurate response regarding the fees.

 

Lastly, the posting of the transactions or payment processing varies by bank. It could be instant or take 3–4 business days.

 

You'll want to read about how BIll pay works in the program. This explains how it's set up, along with the benefits.

 

I've also included this article to learn more about the Bill Pay feature: What is Online Bill Pay? This document addresses its features and frequently asked questions.

 

If you have any questions about the ACH or Bill pay fees, please leave a comment below. I'm always around to help you. I wish you more success in your business!

raph-force-4-good
Level 1

What is the per transaction fee for the online bill pay?

Regarding the free ACH transfers with QBO Bill Pay, I'm a little confused about the difference between this and Quickbooks Payments. Is there a way to initiate these free ACH / Melio transactions with the QuickBooks Payments API? Or does this have to be done through the web version of QBO?

SirielJeaB
QuickBooks Team

What is the per transaction fee for the online bill pay?

Hello, Raph. It's my pleasure to see you again in our forum. The Community is always here to provide you with the assistance you require to address this kind of issue.

 

I understand how crucial it is to have any QuickBooks-related issues resolved. The best option for you is to contact our Intuit Developer Support Team. They are experts who are proficient in the QuickBooks Payments API. 

 

 Here's how:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose QuickBooks Online under What do you need help with?
  3. Select Ask a Question.
  4. Log into your existing Intuit Developer Account or create a new one.
  5. Hit Ask after you enter your concern.

 

You may want to visit this article to help you track bills and record the payments: Enter and manage bills and bill payments in QuickBooks Online.

 

If there is anything else you need help with any QuickBooks-related concerns, feel free to get back to us. You can reach out by posting in our Community forum again. Wishing you all the best!

Fiat Lux - ASIA
Level 15

What is the per transaction fee for the online bill pay?

@raph-force-4-good 

If you are running a B2B company, you can use a 3rd party solution to accept ACH payments for free.

AriaMD
Level 3

What is the per transaction fee for the online bill pay?

I subscribed for "QuickBooks Bill Pay Basic". Based on the plan, the first 5 ACH transactions are supposed to be free. more than that will have a $0.5 charge. BUT I'm being charge the $0.5 on every transactions. So far, I've been having 1 or 2 transactions per month, which is within the limits. Yet the transaction fee is charged. Why is that?

ChristieAnn
QuickBooks Team

What is the per transaction fee for the online bill pay?

Hello there, AriaMD.

 

I'll go over how processing fees work in QuickBooks Bill Pay with QuickBooks Online. Let me also ensure that you get routed to the appropriate support staff to assist you with verifying the charge you received.

 

Yes, you are correct that the Basic plan provides 5 free ACH payments per month. There's only an additional $0.50/transaction if you exceed the mentioned transaction process. 

 

Furthermore, quicker ACH Payments incur an additional $10 processing fee for each bill payment. Then, check payments cost $1.50 for each transaction.

 

Since you've mentioned that you've only had one or two transactions per month, you're not supposed to be charged $0.5. I recommend contacting our QuickBooks Online Support Team. They're the best support group for such inquiries as they can request account information. They can verify further why you're being charged.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Choose the Help (?) icon.
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. In Search, select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us.

 

In case you need steps on how you can cancel a scheduled bill payment, you can read this article: Learn about QuickBooks Bill Pay.

 

If you require additional assistance managing your bill payments, please feel free to comment below or visit the Community space. I'm here to provide the best guidance and support to help you find the right solution for your every concern, AriaMD. Have a great day ahead!

4Gal
Level 11

What is the per transaction fee for the online bill pay?

@AriaMD 

Signup for a free Melio account to integrate with QBO. You will get free 5 checks per month + free ACH with no limit.

https://affiliates.meliopayments.com/pricing

 

You can also get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

AriaMD
Level 3

What is the per transaction fee for the online bill pay?

Thanks for the info. But it looks like Melio is no longer integrated with the QBO? I read on the help that "QuickBooks Online recently announced the discontinuation of the Melio integration"

ShaniamarieC
QuickBooks Team

What is the per transaction fee for the online bill pay?

Hi there, @AriaMD.

 

Allow me to share some information about your confusion about QuickBooks Online (QBO) recently announced the discontinuation of the Melio integration.

 

Accountants that use Bill Pay powered by BILL to manage and pay their firm's bills through QuickBooks Online Accountant (QBOA) will leave on 9/19. These accountants can then move over to Bill Pay powered by Melio.

 

Bill Pay powered by Bill.com's in-product model is going away (not the Bill.com app), and we want to notify these accountants they can move to Bill Pay powered by Melio until QB Bill Pay is available in QBOA in early 2024. We are replacing this option with QuickBooks Bill Pay, which allows users to pay their bills directly through QuickBooks rather than through a third party. 

 

We are sending out an email to users notifying them that Bill Pay powered by Bill.com will be sunsetted on 9/19, and later on, these users will also receive more notifications on when they can sign up for QuickBooks Bill Pay and any steps they need to know about to help with transitioning over to QuickBooks Bill Pay.

 

I've also included a couple of detailed resources about QuickBooks Bill Pay for QuickBooks Online:

 

 

We're glad to have you on board in the Community. If you have any questions or concerns about QuickBooks Bill Pay, feel free to ask.

4Gal
Level 11

What is the per transaction fee for the online bill pay?

@AriaMD 

They discountinued the BillPay powered by Melio feature. You can signup a separate Melio account to integrate with QBO. You can click on the link I mentioned earlier for details.

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