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Hi there, zutter-j.
You'll have to enable your QuickBooks Payments preferences to receive notifications for paid invoices.Here's how:
Let me guide you how:
You can also check this article on how you can turn off and on the notification: Notification Emails for Recurring Payments.
I'll be around if there's anything that I can help with your account. Have a good one!
I'm here to continue the help, zutter-j.
Base on the screenshot you provided, we can try configuring your QuickBooks Payments settings to make sure you're using the correct email. Please be guided with the steps below:
Another reason would be the email is added in the Spam or Junk mail folder. That said, let's access your email and review your Spam or Junk folders.
Here's how to check your spam folders:
If the above steps didn't work, I suggest contacting our QuickBooks Payments Support. This needs to be investigated in a secure environment. To get there, click the Chat with us link in this article: Contact Payments.
For questions and tips about managing QuickBooks Payments, feel free to visit this article: QuickBooks Payments FAQ.
You have me around always if you have any payments concern you may have. Have a great day ahead.
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