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Level 1

When clicking on the vendor window, the unbilled, unpaid, open and paid numbers are all cut off. Does anyone else have this issue? I have logged on and off...nothing!

 
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Moderator

When clicking on the vendor window, the unbilled, unpaid, open and paid numbers are all cut off. Does anyone else have this issue? I have logged on and off...nothing!

We haven't received any issues about this at the moment, dianesmo.

 

Let's determine the main cause of why your vendor's transactions are cut off. We can start by using an incognito window. This is the best place to identify any browser-related issues. I've got the shortcut keys to open this window:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Internet Explorer: Ctrl Shift P
  • Safari: Command Shift N

 

If you're able to see all the transactions, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the pages we've opened.

 

We can also switch to a different browser that QuickBooks supported. These are:

 

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari

 

If you want to have the list of all the transactions made for your vendor, you can run the Transaction List by Vendor report.

 

 

 

Feel free to hit Reply if you still need my help!

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