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I'm glad to see you here in the Community, bobbi-bourk.
To get this sorted out, you might want to double-check how you set up your inventory item in QuickBooks Online. Ensure that the Sales price/rate is $79.99 and the Cost is $32.00.
Once done, you can delete and recreate the credit memo to synchronize the update. This will fix the issue.
However, if you're still getting the same problem, let's clear the browser's cache on your regular web browser or you can press CTRL+Shift and Delete key on your keyboard altogether.
I'll be sharing with you this article: Create and apply credit memos or delayed credits in QuickBooks Online. This will provide you steps on how to apply and delete a delayed credit in QuickBooks Online.
Let me know the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're back to running your normal business processing. Have a great rest of your day!
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