Hello there, mirandaeagon19-g.
I have tried adding a transaction from my end and it automatically set as a deduction. We can try to delete and re-create the transaction to see if it works.
To delete, put a check mark on the transaction and click the Recycle bin icon. Please see this sample screenshot:
Otherwise, we can do some basic troubleshooting steps to check if this is caused by a browser-related issue.
Open an incognito or private browser and sign in to your QuickBooks Self-Employed account. This mode prevents your browsing history from being stored. You can use the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Then, go to Transactions tab and add the transaction. If it's added as a deduction, go back to your regular browser and clear its cache. Please make sure to close and re-open your browser afterwards.
Using other supported browser can be a good alternative, too.
Please feel free to tell me how it goes after trying out these steps. I'm here to help you out again. Thanks.