why are transactions from one bank account showing up in another bank account?

Is the issue that I am paying paychecks out of one account and the payroll taxes out of another?

I appreciate the time and effort you put into reaching out and providing detailed information, Park. I will help you check your payroll preferences and verify if the correct bank account is assigned.
 

Here's how:

1. Click the Gear icon and choose the Payroll setting.
2. Go to the Accounting section. Then, click the pencil icon to expand the page.
3. Set up the appropriate account for each payroll preference.
4. Then, select Continue once done.

Additionally, I have this helpful article that explains how to determine what account type you can use for your payroll transactions. It also covers how to change past transactions after updating your account: Change your accounting preferences in QuickBooks Online Payroll.

Once everything is all set, reconcile your accounts. I'd recommend doing this every month to help monitor your income and expense transactions and detect possible errors accordingly. You may want to check out this article as your reference in doing and fixing reconciliations in QBO: Learn the reconcile workflow in QuickBooks.

I'm all ears if you have other banking concerns or questions about managing your accounts and If you have any other banking concerns or questions about managing your accounts and transactions in QuickBooks Online, feel free to leave a comment below, and I'll be happy to help!

I believe the issue is that I am paying employees out of one account and paying payroll taxes out of another, it appears they need to be made out of the same account. Closed

Hi @Parkersauto!

I hope you're doing well. I'd like to add some clarification about your scenario.

The way I understood it is that your actual bank transactions are drawn from one bank account, but in your records, they show up in two different registers. And to answer your question, yes, paying paychecks from one account and taxes from another could lead to this issue. Therefore, you're right about using the same account when making a paycheck and paying your taxes.

You can fix your records by recreating the paychecks and payments. Make sure you don't switch accounts while processing these transactions. Alternatively, you might want to consult an accounting professional to see if there’s a way to fix your records without having to redo the entries. Also, consider printing or downloading a copy of the transactions if you do the former.

Feel free to comment back here if you have any other questions. Take care!