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jfogal
Level 2

Why does my paid invoice not show up under transactions? I marked it paid.

 
Solved
Best answer July 30, 2021

Best Answers
LollyNino_C
QuickBooks Team

Why does my paid invoice not show up under transactions? I marked it paid.

Hello there, @jfogal.

 

Let me give you an overview of what is happening. 

 

The Invoices in QuickBooks Self-Employed are for tracking purposes only. They don't affect your business and tax reports. Hence, you got zeros on your business income and owed taxes.

 

When you receive the invoice payments, make sure to do a deposit for it to show under the Transactions page. 

 

You can use this link for more information: Manually add transactions in QuickBooks Self-Employed.

 

Though you can manually track sales tax in QBSE, they still won't appear on the reports.

 

The only way to reflect them on the reports is the Transactions page. You can use this link for reference: Manually track sales tax in QuickBooks Self-Employed.

 

Feel free to look into these resources for more details in handling your transactions: 

Let me know if you need anything else. I'd be glad to help. Take care!

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8 Comments 8
LollyNino_C
QuickBooks Team

Why does my paid invoice not show up under transactions? I marked it paid.

Hello there, @jfogal.

 

Let me give you an overview of what is happening. 

 

The Invoices in QuickBooks Self-Employed are for tracking purposes only. They don't affect your business and tax reports. Hence, you got zeros on your business income and owed taxes.

 

When you receive the invoice payments, make sure to do a deposit for it to show under the Transactions page. 

 

You can use this link for more information: Manually add transactions in QuickBooks Self-Employed.

 

Though you can manually track sales tax in QBSE, they still won't appear on the reports.

 

The only way to reflect them on the reports is the Transactions page. You can use this link for reference: Manually track sales tax in QuickBooks Self-Employed.

 

Feel free to look into these resources for more details in handling your transactions: 

Let me know if you need anything else. I'd be glad to help. Take care!

jfogal
Level 2

Why does my paid invoice not show up under transactions? I marked it paid.

Thanks for your help

ZackE
Moderator

Why does my paid invoice not show up under transactions? I marked it paid.

Thanks for following up with the Community, jfogal.
 

I'm happy to hear LollyNino_C was able to help understand why your paid invoices weren't showing up on the transaction list.
 

You'll additionally be able to find many detailed resources about using QuickBooks in our help article archives.
 

Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have an awesome weekend!

Aarom
Level 1

Why does my paid invoice not show up under transactions? I marked it paid.

Hello, I see that Self-employed does not allow this, but does "regular" Quickbooks Online convert paid invoices to transactions? 

Thanks

Aarom

Aarom
Level 1

Why does my paid invoice not show up under transactions? I marked it paid.

Hello,

I see that the Self-Employed version doesn't do this, but does "regular" Quickbooks Online convert paid invoices to transactions?

Thanks,

Aarom

Ethel_A
QuickBooks Team

Why does my paid invoice not show up under transactions? I marked it paid.

Welcome to the Community, @Aarom.

 

Let me share some insights about converting paid invoices to transactions using QuickBooks Online (QBO).

 

When you receive invoice payment, you need to record it in QBO. I'll show you the steps.

 

Here's how:

 

  1.  Go to + New, then select Receive Payment.
  2. Choose the name of the customer from the Customer dropdown.
  3. From the Payment method dropdown, select the payment method.
  4. Click the account you put the payment into from the Deposit to dropdown. 
  5. Tip: You can put the money directly into an account, like your checking account, or choose Undeposited Funds if you need to group the payment with others.
  6. In the Outstanding Transactions section, tick the checkbox for the invoice you want to record
  7. You can enter the Reference no. and Memo if needed.
  8. Select Save and close.

 

If your customer can't pay in full, you can also record the partial payment in QBO.

 

If your customer wants to use a credit card, you can check our article on processing credit card payments in QBO.

 

Let me know how it goes, and click the Reply button below if you need more help recording invoice payments in QBO. I'm always here to help. Have a great day.

Rachel Z
Level 1

Why does my paid invoice not show up under transactions? I marked it paid.

It would be great if Quickbooks could add an option to automatically add a transaction for you once you mark an invoice as paid.

AlcaeusF
Moderator

Why does my paid invoice not show up under transactions? I marked it paid.

Hi @Rachel Z,

 

Thank you for reaching out here in the Community about this feature. I'm here to assist you in adding a transaction in QuickBooks Self-Employed.

 

I agree with you about bringing over this ability for the invoices in the Self-Employed version. It will help users save time in entering or categorizing downloaded bank transactions.

 

As we assess this, I encourage you to send feedback to our engineering team. We constantly improve the features of QuickBooks, and they might consider adding this in the future.

 

Here's how:

 

  1. Click the Assistant option in the upper-right corner.
  2. Navigate to the Type something field and enter the issue or topic.
  3. Select Add a feature.

 

You can manually add transactions into QuickBooks using a web browser or mobile device. For more information about the process depending on how you access Self-Employed, here's the link: Manually add transactions in QuickBooks Self-Employed.

 

I want you to know your suggestions about our product matters. If you have more questions or concerns about the features, click the Reply option. I'm always available to lend a hand.

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