Why is report Inventory Stock Status By Site missing active item numbers?

Hi -  Just to clarify, on the Inventory Stock Status By Site report, I did look at the report in totality and some active item numbers are missing.  So, my question remains  - why are some active item numbers not showing anywhere on this report?

Hello there, Dav.

Accurate and complete information in reports, especially the item numbers for products and services, helps you easily track your inventory and transactions. Let's work together to troubleshoot and resolve the issue.

Missing names, transactions, and item numbers may indicate a data integrity problem in your QuickBooks Desktop (QBDDT) company file. Use the Verify and Rebuild Data Utilities to address these problems.

To launch the utilities:

1. Go to the File menu at the top to choose Utilities and Rebuild Data.
2. Click OK to create a backup of the company file and then press the Save button to keep the copy.
3. Tap the OK button once the Rebuild is completed.
4. Then, go back to the File menu to choose Utilities and Verify Data.
5. If it finds an issue, click Rebuild or OK to continue using the company file. 
   
   

Next, open the report you're working on and check the item numbers. If the issue persists, perform Solutions 2 up to 4 in this reference: Fix data damage on your QuickBooks Desktop company file.  

If none of these suggestions work, use the Re-sort list function to reset the order of your items. For additional resources, utilize the QuickBooks File Doctor to fix your company file and data integrity problem.

In case you need some information on how to resolve inventory discrepancies and balance the quantity and value, feel free to browse these links for complete details:

• Fix negative inventory issues in QuickBooks Desktop
• Adjust your inventory quantity or value in QuickBooks Desktop
  
  

Don't hesitate to visit the Community again if you have other inventory concerns or additional questions on how to manage reports in the program. I'll be glad to provide the guidance you need. Have a good one, Dav.

Hi -

Is there a reason that some active item numbers don't show up anywhere on the Inventory Stock Status By Site report?

Is there a glitch with Inventory Stock Status By Site report?

I looked at some sample data that QuickBooks provides, and I noticed this problem occurs with the QuickBooks sample data too. 

Hello there, @Dav.

I recognize the urgency of getting this issue fixed with your inventory report in QuickBooks Desktop. I'll route you in the right direction for support to help you with this query.

First. I appreciate your efforts in trying to find a fix. Since the active item numbers still don't show up, I recommend contacting our Customer Support Team. Thus, they can look into your account and investigate to know what's causing this issue. This way, they'll be able to provide you with a possible fix.

Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Click Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Choose a way to connect.

When contacting support, you can check our available hours to make sure your concern will be handled promptly.

Also, this reference can help you modify your reports according to your business needs: Customize reports in QuickBooks Desktop.

Fill me in if you have more queries about inventory or running your reports in QBO. I'd be glad to assist you further. Take care always and best regards.

I had already contacted QB support before making this post.  Can you ask your QB report developers if there's a reason not all item numbers show up in the report?  Or, is this a problem with the report?

I appreciate you for getting us back, @Dav.

To ensure that your report shows up correctly, it is important to address any persisting concerns. To do this, I suggest that you reach out to our support team once more. By doing so, our experienced engineers can carefully review the issue with your report and provide you with the best possible solution.

You can refer to the steps shared by my colleague Carneil_C.

You can always come back for any related QuickBooks concerns, I'll stay around. Stay safe.