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teneisha-street
Level 1

Why is the amount charged for wholesale higher than the amount billed to me for my client? The subscription is $35, I was billed $54. I’m not understanding...

 
1 Comment 1
Rea_M
Moderator

Why is the amount charged for wholesale higher than the amount billed to me for my client? The subscription is $35, I was billed $54. I’m not understanding...

Hello there, teneisha-street.

 

I'll make sure you'll get the right support to check your wholesale billing charges. This way, you'll determine the reason your charge is higher the amount billed to you for your client.

 

The security of your account is our top priority here in the Community. Reviewing your charges requires securely pulling up your account. With this, I'd recommend contacting our QuickBooks Online Support team. They can verify why you're being billed for $54 from the $35 client's subscription.

 

You can view your charges on your monthly wholesale billing statements. To access your history, kindly refer to this article: Access your wholesale billing charges. It also contains further details about the things you need to know about client billing.

 

Please let me know if you have other concerns. I'm just around to help. 

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