Why my 2021 statement ending balance shows on my 2019 beginning balance?

Hello there, @Sirihathai.

I understand you want to know why reconciliation balances in QuickBooks Online interchange. Since the opening balance is the starting point for accounts, if it is incorrect, it will affect all succeeding tasks. I'll help you fix this.

We can try to review the original opening balance for your 2019 as well as the transaction. I think the 2021 statement was recorded in the book before the 2019 reconciliation. Let's double-check that your opening balances are correct and that all transactions match the ones on your bank statement. 

The reconciliation report will help you do this. QuickBooks Online creates a reconciliation report for beginning, and ending balances, cleared and uncleared transactions that assist if you have trouble reconciling the following month.

Follow the steps below:

1. Go to Business overview and select Reports.
2. Type Reconciliation Report in the Find report by name search bar.
3. Select Reconciliation Reports.
4. Select the Account for the reconciliation report you want to view.
5. From the Report period dropdown arrow, choose the reconcile period.
6. Select View Report.

We can also print or export them to Excel to make it easier to find the data. Check out this article as a reference: How do I view, print, or export a reconciliation report?

Furthermore, if you have enough time, read this page to resolve issues from your past reconciled account. Learn more about that here: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

Alternatively, you may also seek assistance from an accountant. They can also teach you a lot of techniques and remedies on how to keep your books balanced.

I'll Look forward to seeing you again. Don't hesitate to add to this thread with your additional concerns. Have a nice day ahead.  

Hi @ChristineJoieR 

Thank you for your answer.

I checked 2021 reconcile report it seems that the beginning balance is correct but I think the ending balance of 2021 shows as the beginning balance of my 2019 because it was recorded and reconcile before 2019. Can you advise how to fix that please.

Thank you

Hi @ChristineJoieR 

Thank you for your answer.

I checked 2021 reconcile report it seems that the beginning balance is correct but I think the ending balance of 2021 shows as the beginning balance of my 2019 because it was recorded and reconcile before 2019. Can you advise how to fix that please.

Thank you

Hi, @Sirihathai. I've got some additional troubleshooting steps to fix your reconciliation balances. I'm here to share them with you.

Your previous year's ending balance is the beginning balance of the incoming year. When starting a reconciliation, the system requires you to enter the ending balance from your bank statement to check for accuracy. If you see that the ending balance is incorrect, you need to change it by following these steps:

1. In the Reconciliation window, select Edit info.
2. Review the Ending balance and Ending date.
3. Check your bank statement. Make edits as needed.
4. Click Save.

You can also learn more about fixing reconciliation discrepancies from this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

However, if you're done with your reconciliation and see errors or incorrect balances, you need to redo the reconciliation to fix the issue. If you have an accountant, they can undo the entire reconciliation for you. They can also keep your books and balances in place.

Aside from reconciliation, you can also get more hints while working with your other banking entries from this link: Find help with bank feeds and reconciling accounts.

If there's anything else you need help with your balances, let me know by adding a comment below. I'm always here to help. Keep safe!

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