QUESTION: What’s the biggest “shift” you’ve made around accepting payment?

WillowOlder · ‎May 11, 2018

In an age when we’re redefining the very concept of money, tell us:

What’s the biggest business “shift” you’ve made when it comes to getting paid?

I accept cryptocurrencies such as Bitcoin, Ethereum or Litecoin
I use a “mobile wallet” system like ApplePay, AndroidPay or SamsungPay
I have an automated credit card reader (like GoPayment, Square, Clover Go)
It’s cash or check only in my business
Something else!

If you’ve made a shift to a new payment systems, was it easy or difficult? How have your customers and clients responded? What tips can you share about changing the way you accept payment?

lynda · ‎May 11, 2018

Great article! I finally am accepting credit cards as payments. I resisted for so long. But it's all about cash flow. And in QBO you can automate everything. The entire process. It has been a game-changer for me. And my customer's love it!

EmilyCowan · ‎May 14, 2018

Good for you, @lynda, and great feedback on QBO - thanks :smileyhappy: Automation is key!

I find I'm often resistant to changing things up, even if I know that it's something that will help my business. And apparently I'm not alone: QuickBooks just completed a survey of small-business owners finding that despite overwhelmingly positive feelings about automation technologies, many just aren't set up to take advantage of them (cloud hosting, for example).

Just curious: What do you think had been holding you back from accepting credit card payments in the past, even though you knew your customers would appreciate the flexibility?

lynda · ‎May 14, 2018

Easy answer: The fees! :) I am cheap, or as I like to call it cost conscious

.

EmilyCowan · ‎May 14, 2018

LOL, no shame in that @lynda!

It's funny: For the longest time I hesitated to have my clients pay via PayPal because of the fees ("hey, that's my hard-earned cash!"), but in the end the ease of use trumped the few dollars per invoice I was paying for the service. Money talks, but sometimes convenience talks just a bit louder :smileyhappy:

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QUESTION: What’s the biggest “shift” you’ve made around accepting payment?