advanced inventory in 2024 desktop enterprise

Daryl Esh · ‎February 12, 2025

How can i get the barcode side of things working So the trial version showed that the advanced inventory worked but when i purchased the 2024 desktop enterprise version now it doesn't work. Look like i need to buy a add on how do i do that?

Chrea · ‎February 13, 2025

@Daryl Esh

If you can login to CAMPS, You should be able to see what edition you have.. i.e Silver, Gold, Platinum

Screenshot 2025-02-13 220422.png

Make sure you have Platinum edition to enable the Advanced Inventory feature. Otherwise, you may have 2 options:

1. Use a 3rd party inventory management app. You can use your mobile phone as a scanner.

2. Cancel your subscription and ask for the refund within 60 days. Then consider to purchase a new license from a partner. You can get a 10-15% discount.

View solution in original post

Chrea · ‎February 12, 2025

Do you have QB Desktop Enterprise Silver, Gold, or Platinum?

You can open your company file and hit CTRL 1 keys to find out.

Daryl Esh · ‎February 13, 2025

I dont see where it says any of those three.

Chrea · ‎February 13, 2025

Try https://camps.intuit.com

Daryl Esh · ‎February 13, 2025

That's not working either I wish i could speak to someone

MorganB · ‎February 13, 2025

Hey there, Daryl Esh.

Thank you for posting your question here in the Community. I can show you how to speak with someone regarding your QuickBooks Desktop account.

There are a few steps to get in contact with the QuickBooks Desktop Support Team. This can be done directly through your account by:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Select to chat with us or have us call you.

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop Support

Please don't hesitate to drop a comment below if you have any other questions. I'll be here to help in any way that I can.

Chrea · ‎February 13, 2025

@Daryl Esh

If you can login to CAMPS, You should be able to see what edition you have.. i.e Silver, Gold, Platinum

Screenshot 2025-02-13 220422.png

Make sure you have Platinum edition to enable the Advanced Inventory feature. Otherwise, you may have 2 options:

1. Use a 3rd party inventory management app. You can use your mobile phone as a scanner.

2. Cancel your subscription and ask for the refund within 60 days. Then consider to purchase a new license from a partner. You can get a 10-15% discount.

Topics

Training

Community

Resources

advanced inventory in 2024 desktop enterprise