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Join nowThis is a really interesting idea, @SBSL-Founder-SJ, thanks for passing along. 10 videos sounds like a lot and you're already half way there! Would love see an example of one of your short videos and the FAQ it's tied to. Fire away :smileyhappy:
I know they say a picture is worth a thousand words, but personally if the help document only offers a video, I close it look for something with screen shots and or well written directions.
Even with two monitors, video on one, software on the other, it is a pain to even try to follow along, pause - play - pause - play -
@Rustler wrote:
I know they say a picture is worth a thousand words, but personally if the help document only offers a video, I close it look for something with screen shots and or well written directions.
Even with two monitors, video on one, software on the other, it is a pain to even try to follow along, pause - play - pause - play -
I tend to agree. Am curious to see how the video and the written FAQ answer work together.
@EmilyCowanwrote:I tend to agree. Am curious to see how the video and the written FAQ answer work together.
One major issue with video, is keeping it updated, especially if it deals with showing/demonstrating software in some respect. And with the way they change QBO, that could be a full time job.
@EmilyCowanwrote:This is a really interesting idea, @SBSL-Founder-SJ, thanks for passing along. 10 videos sounds like a lot and you're already half way there! Would love see an example of one of your short videos and the FAQ it's tied to. Fire away :smileyhappy:
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