Our accountant doesn't know, and our parts department has been a free for all which is why I was hired, also why I reached out to the quickbooks community. I don't have much Quickbooks experience, most of my experience comes from Lightspeed.
We have trucks "stocked" with inventory but the technicians may or may not use the filters/chemicals on a job that day, having them on the truck is more so a preventative measure. I would love to know how other businesses are tracking Items that are in inventory but not actually at the store because it's more so a supply.
If the products on trucks were in fact a "supply" or "shop supply" it wouldn't be as confusing, because it could be charged out as shop supply. But if a clients house is missing a bottle of a certain chemical for example, the route technician will take a bottle off his truck, charge it to the clients account and leave it onsite...same thing with the filters. In that situation you can track it because its no longer on the truck and has been charged out to a client. But what about the other chemicals and filters that are still in my inventory but are on his truck but not in the store? How do you track that?
