What is one way you love to delight your customers?

AudreyPratt · ‎August 15, 2017

AudreyPratt · ‎August 15, 2017

I love to set realistic expectations and then over deliver. The best is when I can solve a problem my client is having immediately. They are always over the moon grateful!

lynda · ‎August 15, 2017

I love giving them my full attention and doing something extra for them that was perhaps unexpected. Like finding out what is happening in their world and finding a solution to a pain point in their business.

AudreyPratt · ‎August 15, 2017

@lynda Those are some invaluable services! I'm sure your customers are very appreciative of you.

MariebethArca · ‎August 20, 2017

I love putting hand written Thank you notes in packages. Such an easy but great personal touch and I love to express how appreciative I am that they are supporting my small business :smileyhappy:

AudreyPratt · ‎August 21, 2017

@MariebethArca I love that! In this technological world, a hand written note goes a long way; it's the little things that matter most. :smileyhappy:

GoodnightFox · ‎August 22, 2017

I love putting little extras or giveaways into their packages. It's always nice to get a little something extra on top of what you paid for so I like to include things like stickers or small gifts for fun. :smileyvery-happy:

AudreyPratt · ‎August 23, 2017

@GoodnightFox I love your store! What a cute and fun idea. I agree, receiving a little something extra makes such an impact. :smileyhappy:

MarieBookkeeper · ‎August 23, 2017

Sometimes I mail them a Starbucks gift card & ask them to write a review of me.

lynda · ‎August 23, 2017

totally stealing your idea, @MarieBookkeeper. Wonderful!

@MarieBookkeeper wrote:
Sometimes I mail them a Starbucks gift card & ask them to write a review of me.

AudreyPratt · ‎August 28, 2017

@MarieBookkeeper That's a very thoughtful gesture! I am sure your customers really appreciate that.

Topics

Training

Community

Resources

What is one way you love to delight your customers?