Add correct accounts for 1099

Welcome to the Community, . Let's perform some troubleshooting steps so that you can add your account for your 1099 in QuickBooks Online (QBO).

Since you're unable to add an account to your end, we can try opening your account in an incognito mode to see if this has something to do with your browser.

Here's how to access incognito mode in some of the most commonly used web browsers:

•  Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If you're able to add an account for your 1099 by browsing privately, it's safe to say that it's being caused by the browser. It can be fixed by clearing your cache and cookies.

In the event it continues occurring while using incognito, you'll initially have to try switching to another browsing application.

Here's a list of supported browsers:

• Google Chrome
• Mozilla Firefox
• Safari 11 or newer

You might want to learn more about 1099 forms. This article will provide you the detailed information: Get answers to your 1099 questions.

Please keep us updated if you have other questions regarding your 1099 in QuickBooks Online. We are eager to help you. Stay safe!

Thank you for that- I have tried both incognito and a different browser, but still get the same list of accounts to choose from.

Hello there, @ACDSAL. I’m here to assist in creating and filing 1099s in QuickBooks Online (QBO).

To start with, QuickBooks uses the expense accounts you mapped to report 1099 transactions when creating 1099s. Thus, the application is working fine, and might consider reviewing your contractor payment transactions and accounts associated with them. If you’re unsure, I recommend consulting your accountant to map it correctly.

Furthermore, I added this article to completely guide you with your 1099s filing journey to keep compliant with the IRS: Create and file 1099s with QuickBooks Online.

Moreover, learn what to do if you need help adding a contractor or changing an amount when you create your 1099s in QuickBooks Online. You can check this article for more details: Troubleshoot missing contractors or wrong amounts on 1099s.

If you require any assistance with 1099s, feel free to inform us in the comments section below. Our team is at your service round the clock to offer any further assistance you may need. Please take care and have a pleasant day ahead.

Thanks- that is the problem: QuickBooks uses the expense accounts you mapped I can't map the expense accounts, the only accounts that are available to map are fixed assets and some liabilities. When I try to type in the proper accounts the box goes blank with no accounts to choose. This is not an accountant issue, it is a Quickbooks issue that the proper accounts do not populate to be chosen.

I understand you've been through a lot trying to resolve the issues with mapping your 1099s. Thank you for your troubleshooting efforts, 

ACDSAL. 

A streamlined process for your payroll activities is our utmost priority. I recommend reaching out to our Payroll support for further investigation on this matter. They are equipped with the necessary tools to review your account and determine the root cause of the problem.

You might also consider reading this article that assists with managing, printing, and personalizing payroll reports in QuickBooks: Run payroll reports.

I'm looking forward to getting this sorted for you. If there's anything else you need help with or if you have any more questions about QuickBooks, kindly leave a reply. I'm here around the clock to assist you.

Thanks- I do not have Quickbooks payroll and this is not a payroll issue. I have vendors marked to track 1099 status and should be able to run a report of those vendors with the amounts I paid them last year. 

Hello there, @ACDSAL.

I'll help you run reports with the amounts you paid last year to vendors you tracked with 1099 in QuickBooks Online.

Follow the steps below to see all payments to vendors that need to go on a 1099.

1. Go to Payroll, then Contractors.
2. Select Prepare 1099, then choose Confirm info and get started until you get to the window called Review receiptants and payments totals.
3. Select the dropdown ▼ to choose Reportable payments only.
4. Now, you can see which contractors qualify for a 1099. To see excluded payments, from the dropdown ▼, choose Non-reportable payments only. You can also select the amount in the Reportable total to see a 1099 Transaction Detail Report. If contractors are missing or amounts are wrong, see Fix missing contractors or wrong amounts on 1099s.

For other reports you need for 1099, here is an article to guide you for the detailed steps: Create 1099 reports in QuickBooks.

I'm also adding this article to help you customize reports in QuickBooks Online: Customize reports in QuickBooks Online.

Don't hesitate to click the Reply button below if you have questions about running reports in QuickBooks Online. I'm always here to help. Have a great day.

Thanks- but this doesn't work.

Select Prepare 1099, then choose Confirm info and get started until you get to the window called Review receiptants and payments totals

I can't get to the Review Recipients tab because there are no accounts chosen (or able to be chosen) in the first tab. That is the whole issue here, that there are no appropriate accounts that I can choose in tab 1 Select Accounts

Hi there, @ACDSAL.

I'm here to share insights and help you with your concern there are no appropriate accounts that you can choose in tab 1 Select Accounts in QuickBooks Online.

In running reports with the amounts, you paid last year to vendors you tracked with 1099 in QuickBooks Online, you should be seeing the expenses account after using the Search field, since this is not the case, I advise reaching out to our support team to obtain further assistance. They have the expertise and tools to help you troubleshoot the problem and provide the most accurate guidance.

Here's how to contact support:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a call back from the next available expert.
  • Ask the community to get help from businesses like yours.

You can also check this article for more details and be sure to review their Support hours to know when agents are available.

Keep in touch if you have more concerns with your 1099 in QuickBooks. I'll be here to guide you some more. Keep Safe!

I am having the same issue.  The GL account I need to select is not an available option.

Selecting the proper accounts for your 1099s is essential, @Kurt18. I'm here to direct you to the department that can help you resolve this matter.

Please know there's an ongoing investigation regarding accounts not included to choose from when preparing. With this, I recommend reaching out to our Support Team. They can add you to the list of affected users so you get updates when available.

Here's how:

1. Go to the Help icon and choose Search.
2. Select the Contact Us button and enter your concern.
3. Press Continue.

To note our operating hours, select the QuickBooks product you're using so you can contact us promptly: Contact Payroll Support. It includes multiple ways to reach us.

See this guide for different information about forms or boxes when filing: Understanding payment categories for the 1099-MISC and 1099-NEC.

Scan this reference for closing the previous fiscal year and preparing for the new one: Year-end guide for QuickBooks Online.

Be assured that we'll update this thread once fixes are shared. If you have any other 1099 concerns, don't hesitate to add them below. I'll be here to help you out.

I'm having the same problem also.  Vendors who were sent 1099s last year--with no changes to status--are suddenly not showing up this year, and I can't even add them. This is a very big problem!

I regret to know that you're experiencing this matter, higginsonabby. Let me route you to the right support. 

As much as I would like to help, we are only able to access the public forum. As a result, it's recommended to get in touch with support because they can use their tools to access private data in this case. Additionally, as soon as you contact them, they could include you in the investigation as an affected user.

Here's how to contact our support:

1. In your QBO account, select Help (?). 
2. Choose the Search tab.
3. At the bottom of your screen, click Contact Us.  
4. Type your concern. Then click Continue. 
5. You may choose Callback, Appointment, or Chat as your way to connect with us. 
6. Kindly fill out the provided field such as your First name, Last name, Email address, and Phone number. 
7. Depending on what you choose as your way to connect with us, click Callback, Schedule an appointment, or Chat. 

You can also check on the Community website the available hours of our representative: Contact Payroll Support. 

Furthermore, you can always reply if you have any additional information as you contact our support or if you have other concerns aside from this. Rest assured that we're always here to guide you.