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Welcome to the Community, David.
Allow me to provide you with the necessary guidance for authorizing Intuit QuickBooks as your Colorado Third-Party Administrator (TPA) and direct you to the appropriate support channels for assistance.
TPAs are unable to take any actions for an employer within MyUI Employer until they have been assigned to the employer account. Since the approval has already been granted, QuickBooks can proceed with taking action as long as your payroll information is complete and ready for filing.
As you've mentioned that further action is needed despite the approved status in the CDLE portal, we highly recommend reaching out to our support team for additional assistance.
Here's a step-by-step guide to contact our support team:
- Go to the Help menu.
- Select the Search option.
- Click on the Contact Us button to provide details of your concern.
- Proceed by clicking Continue.
For a comprehensive guide on completing payroll tasks and enabling the program to manage your taxes and forms automatically, you can refer to this article: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.
In addition, you may find this link helpful for guidance on managing payroll filings electronically within QBO: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.
We're here to support you every step of the way as you manage TPAs. Please feel free to share any additional queries or updates in the comments below. Your success is our priority.
