Hi there, @BethFL.

I'm here to share a few info about removing or merging accounts in QuickBooks Online.

In QBO, few accounts are set as default accounts for features. Tax (Sales Tax Payables) and undeposited funds are examples of default account that we can't delete or merge in QuickBooks Online.

To see more details about the default accounts, you can reference this article: Manage default and special accounts in your chart of accounts. From there, you can learn more details on what accounts to remove by making it inactive or merging in QBO.

Also, when you want to reuse the inactive accounts, then you can follow the steps through this article on the Make an account active again section: Delete an account on your chart of accounts in QuickBooks Online.

You can also use the  QuickBooks Live Bookkeeping service to ensure that your books are up-to-date, accurate, and ready for tax time. Also, my colleague, MaryJoyD already updated her answer to ensure you get the correct info about removing an account.

Let me know if you have other questions in mind. I'm always here to lend you a hand. Take care, BethFL!

Since this new 1099 nec  I have been having problems pulling up 1099 reports, I also have bookkeeping mapped incorrectly and I am not able to correct it...The drop down arrow will not open for me to change it back . What can I do

Hi @JE2348,

I have some information about getting your 1099-NEC corrected. If you're using QuickBooks Desktop, you'll want to make sure you the following completed.

• QuickBooks is up to date
• Payroll is up to date
• Verify data comes back error-free

However, if you're using QuickBooks Online, you can try accessing your account via a private browser to start with a clean slate. This browsing doesn’t store data and will help the page load without issues from temporary data.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Hold Ctrl + Shift + P (Mozilla Firefox).
• Press Command + Shift + N (Safari).

After that, go back to checking your 1099 form and report again. Also, the Nonemployee compensation option has been removed from 1099-MISC. You'll have to choose Box 1 - Nonemployee Compensation on the new 1099-NEC if you filed your 1099-MISC with only Box 7.

If it's working fine, it’s a good idea to clear the cache to start on a clean slate. This process helps the browser to fetch the latest version of the webpage and a faster browsing experience.

Here are some articles that'll guide you in preparing your 1099 form:

• Tax Year 2020 - Instructions for Forms 1099-MISC and 1099-NEC
• Understanding payment categories for the 1099-MISC and 1099-NEC

• Create a 1099 report for vendors and vendor payments

Reach out to me again if you still have questions or concerns with managing your vendor transactions. I'll happy to answer them for you. Take care and have a great day ahead.

typical tone deaf answer from QB

I see that they have 3 or 4 times mentioned how to merge the tax payable accounts, when it is clearly not a merging issue but a software glitch

Then QB has the nerve to push their Live bookkeeper service!!!!!!!!!!!

Tone Deaf, and awful customer service.  I know more about the QB features than the support staff!!!!!!!!!!

I've read the entire post, anticipating that there would be an acceptable answer! My client posted to a "Sales Tax Expense" account  and I can't change this properly to a liability account. A mess. Trying to clean up the ST now that we got them migrated to QBO. I put in a request to let us see the mappings.  What I had to do was to create a "test" transaction and see where it posted.  Can't figure out why there are TWO Sales Tax payable system accounts, though... good luck. 

ABOVE IS MY THOUGHT TOO. However, it still will not let you inactivate a sales tax account. Not a option.. 

I'm feeling your pain!