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rita@edscarcarec
Level 1

I need to check on a tax credit from 12/19/2023, is listed as a "manual payment method", how or when will we see the credit applied?

I need to check on a Federal Tax credit from 12/19/2023, is listed as a "manual payment method" requested due to voided payroll items from 12/15/2023, how or when will we see the credit applied?  Or will QBO automatically notify me about the request of refund?

1 Comment 1
Irene R
QuickBooks Team

I need to check on a tax credit from 12/19/2023, is listed as a "manual payment method", how or when will we see the credit applied?

Hello there, Rita.

 

Thank you for posting your concern about your issue with your manually paid tax credit in QuickBooks Online (QBO).

 

Since you have paid the tax credit manually, the IRS should be the one to notify you when the credit will be applied. Right then, you can utilize this article on what to do if you have received the notice.

 

However, if you did not receive any notification from the IRS and you want to apply the overpayment to the next quarter or a request instead, follow these steps:

 

1. On the left panel of your QBO account, select taxes. Go to Taxes, then Payroll Tax.

2. Choose Payroll tax, then click on the Payments tab.

3. Look for the Overpaid tax, then tap ResolveContact us for help if you don’t see the Resolve option.

4. Select one of the following if available:

  • Request a refund (Know that you’ll have to contact your tax agency to get your refund)
  • Apply to a future tax payment (recommended)

5. Choose Confirm, then Done.

6. If you want a refund or tax applied to future periods, kindly consult the IRS or your state agency.

 

In addition, see this article for further information on handling overpaid taxes using QBO payroll: Resolve a payroll tax overpayment.

 

Moreover, I'm going to leave you with this article that deals with filing tax returns electronically in QBO payroll: Pay and file taxes and forms electronically in QuickBooks Online Payroll.

 

Let me know if you have other questions regarding your taxes in QuickBooks Online Payroll. Just leave a comment below, I’ll be here to assist you at any time.

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