We appreciate you for posting here in the Community, @ccolem. Let me help you regarding the accounts for payroll taxes in QuickBooks Online (QBO).
Note that in QBO, we can only use a single bank account for creating paychecks and sending tax payments. However, once we complete pending transactions, we can switch back and forth between different bank accounts. For payroll settings, we can only map one bank account for employees' paychecks and payroll tax payments. The operating account may be selected instead of the tax account, resulting in the transaction posted in the operating account. To fix this, I recommend contacting our support team. Follow the steps on how:
- In your QuickBooks, go to Help and click Contact Us.
- Have a brief explanation of your concern.
- Decide a way on how to contact us.
If you processed electronic tax payments in QBO, know you can't delete or edit them. You may also share this with the support team to guide you in correcting this. However, if you manually filed the payroll tax in QBO, you can cancel or delete payroll tax payments and forms.
Moving forward, you can switch accounts for the mapping of payroll in QBO. We see the hurdles with the limitations you're experiencing with QBO. With this, we recommend you send feedback to our development team. They will read your suggestions and may consider them for future updates.
On the other hand, you may check out this article as your guide to learning more about payroll taxes and forms in QBO: Understand the taxes and forms that QuickBooks payroll submits for you.
You can reply to this post for follow-up questions about your payroll taxes inside QBO. I'm here to assist you. Take care!
