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Cancel payroll tax payments and forms

SOLVED•by QuickBooks•259•Updated 1 day ago

Learn about canceling a tax payment or form filing in QuickBooks Online Payroll or QuickBooks Desktop Payroll.

Need to stop a tax payment or form filing? You may be able to depending on your payroll service and situation.

Note: Not sure which payroll service you have? Here's how to find your payroll service.

Requirements to cancel or delete a tax payment

Your payroll service

If you use QuickBooks Online Payroll with automatic tax payments and form filings turned on, or QuickBooks Desktop Payroll Assisted, you can’t cancel tax payments or forms.
If you use QuickBooks Online Payroll with automatic tax payments and form filings turned off, or you use QuickBooks Desktop Payroll Enhanced, see your options below.

You can delete a payment if:

It’s manually recorded (non-electronic payments).
It hasn't been processed electronically.
The date of your federal payment is at least two banking days prior to the payment date, before 5 PM PST.
The date of your state payment is before the lead time (state lead times vary).

You can't delete a payment if:

It’s in process or already processed electronically.
The form along with the payment was sent or accepted by the agency.
It was rejected due to insufficient funds (NSF).

Cancel or delete a tax payment

If you have automated taxes and forms turned off, you may be able to delete tax payments. If we pay your taxes for you automatically, then you can't delete tax payments.

QuickBooks Online Payroll

Select Taxes, then Payroll tax.
Select Payment history.
Select the tax payment you want to cancel or delete. Change the date range if necessary.
From the Edit dropdown ▼, select Delete. If you don't see delete, you can’t delete the payment.
Select Yes to confirm.

QuickBooks Desktop Payroll Enhanced

Federal e-payments can’t be canceled through QuickBooks once they've been transmitted.

You may be able to cancel the payment on the EFTPS website. To learn more about EFTPS payment guidelines, review these FAQs. To do this:

Go to the EFTPS website.
Select Payments.
Sign in to your EFTPS account.
Select Cancel a Tax Payment from the menu then follow the instructions.

Contact us to find out if we can cancel your state tax payment. If your payment can’t be canceled, contact your state to learn more.

Cancel a tax filing

Federal Forms 941, 944, 943, 940

Federal forms can’t be canceled once filed electronically. If you need to correct or change a filed return:

If you use QuickBooks Online Payroll, contact us to request a correction/amendment.
If you use QuickBooks Desktop Payroll Enhanced, see File a corrected Federal Form 941 and 940.

Form W-2

Contact us to find out if we can cancel your W-2 filing. If you need to correct or change a filed W-2, see Fix an incorrect W-2.

State forms

Each state has different policies on canceling forms that you've filed electronically. Contact your state to learn more.

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