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RajBenki
Level 1

940 electronic filing through Quickbooks

I am trying to electronically file the 940 for FY 23 and I get the error "This form can not be electronically filed."

Please advise what am I doing wrong. I see my archived and I filed this electronically last year around the same time.

3 Comments 3
MariaSoledadG
QuickBooks Team

940 electronic filing through Quickbooks

I'll elaborate some details while efiling your 940 isn't successful and help you on what to do, RajBenki.

 

Once possible scenario why you're getting the error, its because you may still have a balance for your FUTA taxes. To fulfill your tax obligations, you'll have to pay your taxes every quarter if you owe at lease $500 in a quarter. But if you owe less than $500 in a quarter, the IRS will allow you to roll the amount over to the next quarter until your total is $500 or more. 

 

Once you've paid them, double-check when you're still getting the error. Otherwise, you can reach out to our support team so they can take a look at this and verify what's causing the error. They also have the tools to pull up your account in a secure environment. To contact them, follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Additionally, take a look at these list of reports that you can use to view useful information for your business. I've added this for your future reference: Run Payroll Reports.

 

Please touch base with us here if you have any concerns when efiling your tax forms. Remember, we're always here to help you anytime of the day. 

DCookWA
Level 1

940 electronic filing through Quickbooks

I am having the same exact issues with all of my filings, federal and state.  So, it isn't because anything is due.  I also tried to start a chat as suggested and got crickets.

JanbonN
QuickBooks Team

940 electronic filing through Quickbooks

Welcome to the Community space, @DCookWA. This isn't the service we want you to experience. Allow me to point you in the direction that will provide you with the help you need. 

 

To reach a live representative, here's how:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

Moreover, you can visit this article to see the support hours and a phone number you can call: QuickBooks Online Support.

 

Let me know if have further concerns about e-filing your 940 in QuickBooks Online. The Community is available to answer your issues. Keep safe.

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