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Join nowI am trying to electronically file the 940 for FY 23 and I get the error "This form can not be electronically filed."
Please advise what am I doing wrong. I see my archived and I filed this electronically last year around the same time.
I'll elaborate some details while efiling your 940 isn't successful and help you on what to do, RajBenki.
Once possible scenario why you're getting the error, its because you may still have a balance for your FUTA taxes. To fulfill your tax obligations, you'll have to pay your taxes every quarter if you owe at lease $500 in a quarter. But if you owe less than $500 in a quarter, the IRS will allow you to roll the amount over to the next quarter until your total is $500 or more.
Once you've paid them, double-check when you're still getting the error. Otherwise, you can reach out to our support team so they can take a look at this and verify what's causing the error. They also have the tools to pull up your account in a secure environment. To contact them, follow the steps below:
Additionally, take a look at these list of reports that you can use to view useful information for your business. I've added this for your future reference: Run Payroll Reports.
Please touch base with us here if you have any concerns when efiling your tax forms. Remember, we're always here to help you anytime of the day.
I am having the same exact issues with all of my filings, federal and state. So, it isn't because anything is due. I also tried to start a chat as suggested and got crickets.
Welcome to the Community space, @DCookWA. This isn't the service we want you to experience. Allow me to point you in the direction that will provide you with the help you need.
To reach a live representative, here's how:
Moreover, you can visit this article to see the support hours and a phone number you can call: QuickBooks Online Support.
Let me know if have further concerns about e-filing your 940 in QuickBooks Online. The Community is available to answer your issues. Keep safe.
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