Incorrect filing on State Tax Forms, taxes due but the taxes were not on the paychecks.

If you've already paid taxes outside of QuickBooks Online Payroll but still appear as due in your payroll product, you'll have to record these payments. Let me walk you through the process.

Here's how to record your tax payment:

1. Go to Taxes, then Payroll Tax.
2. Select the Payments tab.
3. Review the payments listed and locate the tax you want to record a payment for.
4. From the ▼ dropdown, choose the option Mark as paid, then pick Yes, Ma paid if the payment is listed.

If the payment is not listed, continue with the steps below:

1. Go to Taxes, then Payroll Tax.
2. Select the Payments tab and click Record tax payments (prior tax history).
3. Pick Add Payment.
4. Select a Tax Type, then fill in the necessary information.
5. Click Submit payment.

For more details, refer to this article: Record tax payments made outside of QuickBooks Online Payroll.

On the other hand, regarding your employee tax exemption that didn't appear in the paycheck but is reflected in the state tax form. I suggest contacting our QuickBooks Online Payroll Support or your state agency to help you correct it.

I'm adding this article to help you pay and file your federal (941, 944, 943, 940), state, and local taxes if set up to do them electronically (e-pay and e-file) in QuickBooks: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

If you have further questions about your sales tax or any QuickBooks-related concerns, comment below, and I will answer them in any possible way. Have a good one!

Thank you James,

My concern is that the tax was on the Quarterly State Tax Filing but the tax was not withheld from the employee. So how would that even show up on the form. I can't figure that out.  I don't think I can do a corrected quarterly State form from QB's Online payroll Core. I do not have access to those blank forms.

How do I make sure this doesn't happen on the next quarter, the form will be filed automatically so I cannot change it before it is sent.

Hi, @tknieling. Thank you for returning to this thread and clarifying further your concern.

I can suggest a possible scenario and steps to resolve why the Paid Leave tax appears on the Quarterly State Tax Filing in QuickBooks Online (QBO) even though it wasn't withheld from the employee's paycheck. 

Since the paychecks show zero amounts for taxes, may I ask if all employees are tax-exempt and if both employees and the employer are set up under one state only? I'm asking these to clarify if there's an added different work location, and the employee's tax info hasn't been updated. Here's how you can check if there's another work location set up:

1. Go to Payroll, then select Employees.
2. Select an employee.
3. From Employment details, select Edit.
4. Check the list from the Work location drop-down.
5. Select Save.
6. If the current work location is legitimate, click Edit to update their Tax withholdings.

If this scenario doesn't apply to your situation, I suggest running Payroll Details and Payroll Tax Liability reports to confirm that there wasn't tax withheld for Paid Leave. Then, contact our Payroll Support team for investigation, as this problem could be specific to the QBO account. They can also assist you with filing a corrected Quarterly State Form. Here's how to contact them:

1. Select Help (?) in your QBO account.
2. Select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us:
   • Start a chat with a support expert.

For future reference, should you need a guide for updating your employees' pay schedules, let me add this article as a reference: Set up and manage payroll schedules.

We'll be here in the Community if you have further questions about paid leave tax on quarterly tax forms in QBO. We'll do our best to assist. Take care!