Payroll Tax Payment Missing

westoncare · ‎July 27, 2022

Hello,

I see an icon that says "A tax payment is missing below" but there is nothing below. I was late on my last monthly 941 but this has never been an issue before. How do I get this notification cleared out? TIA

BigRedConsulting · ‎August 08, 2022

@westoncareRE: I see an icon that says "A tax payment is missing below" but there is nothing below.

I expect you mean this message:

If so, it means that you have one or more tax items that do not have a payment frequency selected. For example, monthly or quarterly. When no payment frequency is selected the tax will not appear in the table of taxes to pay.

RE: How do I get this notification cleared out?

Click the Go to Schedule Payments link in the message and then select payment frequencies for any tax where they're missing.

Note that this can happen if you add a new tax and don't schedule payments for the tax or if you've previously scheduled the payment for a tax but the governing agency changes the schedule options. Then, after getting a payroll update, you might suddenly see the message.

View solution in original post

Adrian_A · ‎July 27, 2022

Hi there, westoncare.

There are a lot of reasons why your 941 tax payment won't show in the Pay Liabilities.

The reasons include:

There is a liability check created that covers the amount of the missing liability.
Overpayment of the liability.
Your liability is mapped to a different account, not for payroll.
The liability account use is marked inactive in QuickBooks.
When creating a liability check, the starting or ending period is incorrect.

Also, ensure that there is a payment schedule set up for the specific tax item.

If all the details above were correct, please call our Payroll Support Team. They can pull up your account securely and further investigate why the semi-monthly 941 tax payments aren't showing up when you go to the Pay liabilities section. Just click this article on how to reach them: Contact Payroll Support.

I'm adding these articles as your reference on how to prepare and file quarterly forms:

You can always mention my name whenever you have concerns filing and paying taxes.

BigRedConsulting · ‎August 08, 2022

@westoncareRE: I see an icon that says "A tax payment is missing below" but there is nothing below.

I expect you mean this message:

If so, it means that you have one or more tax items that do not have a payment frequency selected. For example, monthly or quarterly. When no payment frequency is selected the tax will not appear in the table of taxes to pay.

RE: How do I get this notification cleared out?

Click the Go to Schedule Payments link in the message and then select payment frequencies for any tax where they're missing.

Note that this can happen if you add a new tax and don't schedule payments for the tax or if you've previously scheduled the payment for a tax but the governing agency changes the schedule options. Then, after getting a payroll update, you might suddenly see the message.

dulrich · ‎June 20, 2024

what is all the tax payment have a date or no date is needed and i still cannot get the alert to go away?

JoesemM · ‎June 20, 2024

Hello there, dulrich.

I would be happy to provide assistance in helping you achieve your objective. However, in order to better assist you, could you please provide additional details regarding the tax payment dates and the alert you've mentioned? This will enable me to grasp the situation more effectively and offer you a precise solution.

I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help. Have a great day.

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Payroll Tax Payment Missing