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Midbell
Level 1

State forms showing up that aren't needed.

We have a new employee who lives in Nebraska and works at our only location.  QuickBooks now wants me to file Nebraska Withholding and Unemployment.  We have one location set up (Iowa) and all employees are assigned to this location. How do I get Nebraska to go away?

 

To take this a step further, there is former employee who moved out of state ( AL).  I had to change his address so his W-2 was mailed to the correct address.  It has been 3 years now and QuickBooks keeps telling me I need to file Alabama returns. How do I get Alabama to go away? 

4 Comments 4
Eman_E
QuickBooks Team

State forms showing up that aren't needed.

I appreciate your laying out the details of your concern, @Midbell. I can help remove your employees' work locations from QuickBooks Online Payroll.

 

The forms will display based on the address and work location you have set up in your employee's profile. To address your first concern, if your employee's previous workplace was in Nebraska, you can remove the work location in QuickBooks so that it does not withhold taxes or file for unemployment for that state.

 

Here's how:

 

  1. Sign in to your QuickBooks Online Payroll account.
  2. Click on the Gear icon, then Payroll settings.
  3. Select  Edit, from Work locations.
  4. Then hit Edit on the work location you want to remove. 
  5. Click on Delete work location, then select Save.

 

Regarding your second concern, if you need to file a tax return with the state, it is important to submit it. Afterward, you may reach out to your state agency for further clarification. Once the tax return is submitted, you can follow the steps I mentioned earlier.

 

For more information, you can browse this link: Set up and manage work locations in QuickBooks Online Payroll.

 

Moreover, you can visit these articles for more details about submitting tax returns that may come in handy:

 

 

I'll be around if you have any other questions about the withholding forms and payroll processes in QuickBooks. I'd be glad to provide guides and the steps.

Midbell
Level 1

State forms showing up that aren't needed.

Thanks for the response,

 

Perhaps I wasn't clear, we only have one location setup and it is in Iowa. There has never been a Nebraska location.  This is a new employee who happens to live in Nebraska and works at our only location in Iowa.  I do not need to file any returns in Nebraska and never have.

 

For the second item - the former employee moved to Alabama after terminating his employment with us.  Why would I need to file anything in Alabama?  Again, I do not have any additional work locations to delete.

 

GenmarieM
QuickBooks Team

State forms showing up that aren't needed.

Thank you for the detailed information, @Midbell. Managing your employees' work locations is vital for accurate payroll processing and tax filing in QuickBooks Online. Allow me to walk you through this process.

 

Regarding your concern about Nebraska, you can consider deleting this location, but before doing so, make sure to check if there are employees assigned. Let me guide you through the steps.

 

Here's how:

 

  1. Navigate to the Gear icon and select Payroll settings.
    Payroll1.JPG
  2. Go to Work locations, then click the Pencil icon.
  3. Find Nebraska and hit Edit.
    Payroll2.JPG
  4. Review if there are no assigned employees under this location.
  5. Scroll down, then click Delete work location and Confirm.

Payroll3.JPG

 

Moving on, QuickBooks keeps reminding you about tax filing in Alabama even after your employee has already been terminated. I suggest contacting our Payroll support team. They are equipped with tools that can internally check your account and assist you with the process.

 

Here's how:

 

  1. Go to the Help menu.
  2. Select the Search tab, then choose Contact Us.
  3. Type in your issue or concern in the field.
  4. Hit Continue.
  5. Click the Chat or Callback option.

 

Furthermore, feel free to visit this article for comprehensive information about managing your employee's work locations in QBO: Set up and manage work locations in QuickBooks Online Payroll.

 

Please keep in touch if you need further assistance managing your employees and work location in QuickBooks Online. Just hit the Reply button below and I'll be here to lend a hand.

Midbell
Level 1

State forms showing up that aren't needed.

Are you a bot or a human that doesn't read?

 

"There has never been a Nebraska location.  This is a new employee who happens to live in Nebraska and works at our only location in Iowa.  I do not need to file any returns in Nebraska and never have."

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