Tax documents not emailed

We recognize how critical timely tax documentation is, silverliningscc. Let me provide details to ensure your contractors received the tax forms you prepared.

1099 forms are typically mailed by January 31st, but delivery times can vary depending on the postal service and the contractor's location. Delays can occur due to various reasons such as address changes, postal processing, or temporary mail disruptions.

Nevertheless, electronic delivery ensures that the contractors have consented to receive their forms electronically. If they did not accept e-delivery, the service has defaulted to mailing paper copies after a waiting period. 

Additionally, I suggest checking the status of your 1099 form in your QuickBooks Online account to verify successful delivery. I'll show you how:

1. Go to the Taxes menu.
2. Select 1099 filings.
3. Review the e-filing status:
   • Not Submitted - means forms haven't been filed with the IRS
   • Submitted - indicates forms have been e-filed
   • Received by IRS - means the IRS is processing or has approved the forms

For further assistance, contact our Payroll Support team. They can help investigate the issue and provide direct guidance through a screen-sharing session. Please check out our support hours to ensure we can address your concerns promptly.

Finally, I'm adding this resource for future reference to help you how to run, print, and customize payroll reports in QuickBooks Online Payroll: Run payroll reports.

Our goal is to ensure your experience sending your contractors their 1099 with QuickBooks is as seamless and efficient as possible. Don't hesitate to drop more questions. We're on standby and ready to jump back in at a moment's notice.

The profiles states accepted, emailed, mailed… But they have not received the documents…  Everyone’s profile states mailed and emailed…

The profiles states accepted, emailed, mailed… But they have not received the documents…  Everyone’s profile states mailed and emailed…

Hello there, silverliningscc.

My colleague above is correct that 1099 forms are typically mailed by January 31st, depending on the postal service and the contractor's location. This may show a mailed status in the application, however, it still depends on the contractor's location and how swiftly the postal service mails the forms.

Furthermore, if you wish to amend your 1099 forms, I have included an article below that will assist you in every step you need to follow. You also have the option to print and mail them directly to your contractors if you prefer to do so:

• Correct or change 1099s in QuickBooks
• Print your 1099 and 1096 forms

The Community is open 24/7 to assist you with urgent concerns about payroll or any QuickBooks-related matters, silverliningscc. Just tap the Reply button to post them here. Stay safe!

My main concern is, if they are mailed on the 31st is fine, but they were to be emailed as well and no one has received via email.. So I paid for a product that was not delivered, as none of the contractors received their electronic version of 1099’s. I guess I’ll have to manually send?

We truly hope you don't have to face this issue, Silverliningscc. We're dedicated to assisting you in resolving it, ensuring that your contractors receive their 1099 copies via email.

When 1099s are e-filed, we email the contractors, inviting them to log in or create a QuickBooks (QB) login to download their 1099 form securely. Make sure that the email information they entered is accurate or updated. Contractors without a QB account will start receiving emails from January 31st to February 15th.

On the other hand, you can also manually send a copy to your contractors. For more details about 1099s, scroll down directly to the January 31, 2025 section under this article: Year-end checklist for QuickBooks Online Payroll.

You can visit this material to access your previously filed tax forms and paid tax payments: View your previously filed tax forms and payments.

We're still all ears if you have further questions regarding 1099s. Just add your reply below.

Did you ever get an answer to this? Can anybody tell us which email address the forms or access to the forms would come from? I'm having the same issue. 

Greetings to you, Musicallykerry.

Once the 1099 forms have been printed and sent out by mail, contractors need anticipation to receive them automatically at their designated mailing addresses. Also, we're diligently facilitating the electronic delivery of these forms, ensuring they are emailed within a few days.

Additionally, contractors who have, or are willing to set up, a QuickBooks Money or QuickBooks Self-Employed account can access their 1099 forms online immediately. This feature eliminates the wait for an email notification and streamlines the process of obtaining the 1099 form. 

Furthermore, to gain more details on how to track 1099 forms you can refer to this article: Set up contractors and track them for 1099s.

If you wish to cancel/delete your tax payment or form filing due to some reason, you can open this link to know more: Cancel or delete payroll tax payments and forms.

Lastly, If you're willing to learn and deepen your understanding of managing payroll and other transactions, consider to explore QuickBooks Payroll. 

 I am keen to help you address this issue promptly. Should you need additional assistance with your 1099 payroll forms, please feel free to reply below.

What email address will the 1099 notification come from?

If the contractor does NOT have a QuickBooks Money or QuickBooks Self-employed account, when will their emails start to be disseminated?

@Sheila Schroyer  The underlying message from the staff here appears to be that, rather than actually transmitting the 1099s over e-mail, contractors are simply given reminders to create a QB account and download the 1099s from QB directly.

At least, I'd hope that's what they're saying; it would be quite stupid of them to directly send sensitive documents like that over something as insecure as an e-mail.

Your reply was rude.

I completely understand that they will not send the 1099 information directly.

Glad to have you here in the Community, @sheila. Let me explain further on how to effectively manage your tax documents in QuickBooks Online.

The 1099 notification will be sent from an email address within the INTUIT domain. To guarantee the receipt of important communications, please add these specific email addresses to your email account's safe sender list. For detailed information, refer to this article: Receive important email messages from Intuit.

Additionally, contractors seeking to access a digital copy of their e-filed 1099 must do so via the QuickBooks Money portal. If your contractor has already been invited to create a complimentary QuickBooks Money account to submit their W-9 information, they will be notified to log in and view their accepted 1099s once the IRS has processed the e-filed form successfully.

Once your employer or client has filed your 1099 with the IRS, you will receive an email notification that it is available for download. Click the link in the email to access QuickBooks Money. To view or print your 1099 you need to log in to QuickBooks Money and then navigate to the Incoming Forms menu.

Furthermore, you can check this article to learn how to print 1099 form in QuickBooks Online: Create and file 1099s with QuickBooks Online.

Moreover, you can access this resource to review your previously filed tax forms and tax payments made: View your previously filed tax forms and payments.

Thanks for dropping by here today. Feel free to leave a comment below if you have further concerns regarding the 1099 in QuickBooks Online. As always, I've got you covered. Take care and have a nice day!