It isn't the kind of experience that we want you to have, Disgruntled.

Let's perform some steps to isolate the issue. To start with, let's try exporting reports to Excel through an incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue.

You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

If the problem persists, I'd suggest reaching out to our Customer Care Team. They'll pull up your account in a secure environment and investigate the issue further.

You can contact them by clicking the ? Help icon. Then, follow the on-screen instructions to successfully get in touch with our agents.

I've also added this link ad your reference in exporting report: Export reports, lists, and other data from QuickBooks Online.

Let me know how these troubleshooting steps work on your end. Keep safe!