I know the importance of managing your account information and users in QuickBooks Desktop (QBDT), @Sqrlzrus. That's why I'm here to guide you on the actions you need to take care of the issue.
The security of your account is our top priority here in the Community. There's a need to further investigate the reason you've encountered an error while managing your admin info in QBDT. With this, I'd recommend contacting our Customer Care team. They can securely verify your admin info and guide you in organizing the users in your account.
If you wish to talk to one of our representatives to relay this matter, here's how:
- Go to the Help menu.
- Choose QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Let's talk.
- Select Get a call.
- Type in your contact information.
- Select Call Me.
In the meantime, I'm adding this article to further guide you in managing the security of your business and its growth in QBDT: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few. You can click the + More topics button to view other selections.
Let me know how it goes in the comments below. If you have other concerns about managing your administrator info and users in QBDT, I'm just around to help. Take care always.
