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Jen_D
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Welcome to QuickBooks Community, David.

 

I want to help you further with your question but I need more information of what exactly you need the PO Box for. Please add some more details in the comment so I can assist you further.

 

If you need to add the PO Box as the company's mailing address, QuickBooks will require the company's physical address. 

The system currently doesn't allow a PO Box in that field. You will get the error, Physical Address cannot be a PO Box message when the system detects a physical address isn't used. 

 

For additional information on how to change email or business info, you can check out this article: Update business and account information

 

I'll be waiting for the additional details so I can help you further. Mention me any time. Have a nice day!

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