Hi Leslie!
Let me provide more info about being the primary admin.
As I mentioned in the previous reply, the Permission Letter is required when you want to become the primary admin but you're not the business owner nor the majority owner. You only need to let the owner or the majority owner write a simple letter telling that they want you to be their primary admin. Make sure that it is signed and there is a photo ID attached of the signee.
When you submit it, you also need to attach the documents you submitted before. This includes any business document indicating the owner/leadership by name and title or owner's business license and your photo ID.
Our team needs to verify the info before they approve your request. This is because Intuit wants to protect the account and business' data.
Please review this article: Request to be the primary admin or contact. From the What type of business is this? section, you'll see the other requirements for the primary admin claim/request based on the business type. Please check also the Important section so that your request will be approved.
Do you need to change some business details? Check these links:
Leave a comment below if you have additional concerns. Take care!
