I appreciate you for bringing this matter to our attention, Tricia. I'm here to share how we can prevent fraud calls from parties claiming to be affiliated with Intuit.
Our QuickBooks representative won't call you unless you initiate a callback request. Also, they will not ask for or provide any personal information. To investigate this, I recommend contacting our QuickBooks Support Support Team. They're equipped with tools to determine if this call is legit or fraudulent. Here's how:
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue.
- Once done, click Message Us or Let's talk.
If the call is fraudulent, I suggest reporting this to our Privacy and Security team to avoid experiencing this issue in the future:
- Head to this link: https://security.intuit.com/.
- Next, click the Contact Us button.
- Then, look for Report technical support scams section and click it.
For more details about how you can protect your business account and data from fraud, please see these resources:
Additionally, I've added these articles that'll help you see what you've purchased for QuickBooks Desktop products and services and learn the latest pricing announcement:
Please don't hesitate to click the Reply button to get back on this thread if you have any further questions or concerns about suspicious activity related to QuickBooks. It's our priority to ensure your data is protected.
