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Replying to:
DebSheenD
QuickBooks Team

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Hello there, @Jay205.


I'm here to provide clarification as to why you don't have the prompt to get the desktop app on your end. 

 

We can manually download and install the QuickBooks Desktop for MacBook. Before downloading the new app, ensure to quit all QuickBooks apps and QuickView from running.

 

To download, here's how: 

 

  1. Follow this Download link to download the new QuickBooks app for Mac.
  2. Follow the instructions on the download page.
  3. If you see this message, An older item named "QuickBooks" already exists in this location. Do you want to replace it with the newer one you're moving to, just click Replace

 

After that, launch the new QuickBooks app for Mac by following the steps below: 

 

  1. Go to the Finder icon on the bottom left corner of your Mac and click the Applications folder. 
  2. Select Always Allow if this message pops up: QuickBooks wants to use your confidential information stored in Intuit ID... in your keychain. This is simply macOS validating the new application.
  3. Follow the on-screen instructions. 

 

For more information, see this link: Install the QuickBooks Online for Mac app.

 

Additionally, check out our QuickBooks Help Articles for your future tasks. This page contains various topics with steps to manage your transactions, forms, taxes, and other related matters. 

 

Please don't hesitate to touch base with me here if you need any additional assistance. I look forward to hearing from you again.

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