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Mich_S
QuickBooks Team

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Hi there, pmcelwee. I appreciate you joining the thread.

 

The time of the reports and other transactions shown in QuickBooks Online is based on how you set it up on your computer. Specifically, this information is determined by the timezone assigned to your address from the Account and Settings. Make sure to properly select the time for your transactions from PayPal's system and QBO match. To do so, you can go through the steps provided by my colleague ChristieAnn.

 

It'd be best to get in touch with PayPal Support to learn more about their management website. This also allows them to look into it more thoroughly and provide you with the next steps to take. 

 

If you're all good with this, feel free to review this module to fix any discrepancies on your account balances: Reconcile an account in QuickBooks Online.


You can always get back to us if you have other concerns or questions about banking or QuickBooks. We'll make sure to respond as soon as we can. Keep safe always!

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