Thanks for joining the thread, @Suzanne410. We'll point you in the right direction to help you get through this and utilize the Bill pay option inside QuickBooks Online (QBO).
It's possible that due to the transmitter license expiring, you're unable to use the option to manage payments. However, it's best to get in touch with our Customer Care Team so they can check your account in a secure environment and see if you're eligible to apply or use the Bill Pay option when managing payments inside QuickBooks. We'll gladly write down the steps to get you going:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Ask the community to get help from businesses like yours.
- Start a chat with a support expert.
For more information, please see this page: Contact Payments Support.
Additionally, we got you this article that contains details you need about QuickBooks Bill Pay: Learn about QuickBooks Bill Pay.
We're only a click away if you need assistance managing payments inside QuickBooks. Rest assured, we'll be here to help you out again. Have a good one.
