Thank you for your active response, sah62. Please ensure the transaction was made using the same bank account to ensure it appears and matches smoothly with the Sales receipt and Bank deposit. Let me explain more.

Using the same bank account for both Sales receipts and Bank deposits helps keep your financial records easy to match and accurate. This makes it easier to check that the sales amounts recorded match the money deposited.

If the Sales receipt is set to automatically match, it will automatically link up with your deposits if the transaction dates and amounts are the same, which could be why you can’t see them when you search. However, if you run into any issues with matching, look into the following:

• Check that the transaction hasn't been reconciled yet.
• Confirm that the transaction was made using the correct bank account.
• Ensure the transaction hasn't already been matched with another transaction from the bank.
• If it is a deposit or payment received, make sure it is not on the Undeposited.

You can also refer to this blog to manually match transactions in QBO: Use the find match tool to manually match transactions in QuickBooks.

After this matter is resolved you can now begin to reconcile your all transactions.

If you need thorough guidance on managing your account in QuickBooks Online, you can consult our QuickBooks Live Expert Assisted to ensure efficiency in managing your account.

Once again, please check all the troubleshooting that I've suggested above to help you find the Sales receipt transaction. Should you need further assistance with matching Sales receipts and Bank deposits, we are always ready to help you in the best way possible.