Hi there, Scott.

I can show you another way on how to contact us. Please follow these steps:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Select QuickBooks Desktop for Mac.
3. Click on Search for something else.
4. Enter the topic "Unable to link another bank of america account to QB Online" in the field and click on Search.
5. Click on Get Phone Number.

Please note that our phone support team opens during 6AM-6PM (PT) Mon-Fri, 6AM-3PM (PT) Sat. 

Once you've reached us, we'll get you the latest update about your case. If you have more online banking questions or if you need anything else, please let us know. We are here to help.